Furniture Installation Specialist
hace 4 semanas
**About the Role**
The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them.
**Job Summary**
We are seeking a skilled and motivated individual to join our team as a Furniture Installation Specialist. As a key member of our delivery and installation team, you will be responsible for providing exceptional customer service and ensuring that our customers receive their IKEA products in a timely and efficient manner.
**Key Responsibilities**
- Provide input to the Service Product Manager regarding delivery and assembly issues within your area of responsibility.
- Plan and organize the delivery route, ensuring that all orders are delivered and assembled at the customer's place in a timely manner.
- Ensure that all prerequisites are met in your area of responsibility, including resources, tools, working methods, and internal communications, to contribute to an efficient delivery process.
- Work actively to improve productivity by efficient resource planning, including managing sickness absence, quality of staff planning, flexibility of working, and implementing efficient delivery operations.
- Minimize handling damages during delivery and work with your manager to identify the root cause of recurring damages and identify ways to minimize future recurrence.
- Contribute to an efficient goods flow by having a close relationship with our service partners to achieve delivery to customers on time.
- Give input to the Service Product Manager for the creation of business and action plans.
- Monitor and control the development and execution of agreed actions within your area of responsibility.
- Work with your Service Product Manager to implement agreed goals and actions, routines, working methods, and tools within your area of responsibility.
- Contribute to environmental, health, and safety performance of coworkers and customers and secure compliance with the group risk manual.
**Requirements**
- Self-reliant and motivated with proven ability to work as part of a larger team.
- Ability to work on tactical and operational levels.
- Ability to set expectations for others and provide clear direction and follow-up.
- Ability to prioritize and organize work and the work of others to make the most efficient use of time available.
- Ability to adjust the style of communication to get the message across to the receiver.
- Proven problem-solving ability.
- Interest in home furnishing and carpentry work.
- Experience of working in a fast-paced environment.
- Good analytical skills.
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