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Onsite Technical Specialist
hace 2 meses
We are seeking a highly skilled and experienced Onsite Technician to join our team at Hemmersbach GmbH & Co. KG. As an Onsite Technician, you will be responsible for providing top-notch desktop support to our end-users, ensuring that their technical needs are met in a timely and professional manner.
Key Responsibilities- Desktop Support: Provide day-to-day local and remote desktop support to our end-users, resolving hardware, software, and application issues in a timely and efficient manner.
- Troubleshooting and Documentation: Troubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system.
- Onsite Support: Provide technical support onsite to our clients at their location, ensuring that their technical needs are met in a timely and professional manner.
- Hardware and Software Installation: Install, configure, and maintain hardware and software systems, ensuring that they are running smoothly and efficiently.
- Project Rollouts and Deployments: Participate in project rollouts and deployments, ensuring that technical systems are implemented smoothly and efficiently.
- Record Keeping: Maintain accurate records of repairs, inventory, and equipment, ensuring that our technical systems are well-documented and up-to-date.
- Communication: Communicate effectively with clients, team members, and management, ensuring that technical issues are resolved in a timely and professional manner.
Hemmersbach GmbH & Co. KG is a leading provider of IT infrastructure services, delivering solutions to over 190 countries through our 50 own subsidiaries. We are committed to making the world a better place, with 20% of our profits going towards our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family initiatives.
