Last Mile Operations Manager
hace 3 semanas
As an Area Shift Manager with Amazon Logistics, you'll be responsible for leading a team to ensure seamless operations across our 'last mile' delivery network. Your focus will be on maintaining safety standards, monitoring process efficiency, and prioritizing routine team management and daily operational tasks.
You'll work closely with colleagues in other teams and external partners to meet customer demands and targets. This involves analyzing data and performance metrics with leaders in your business area, as well as discussing operational pros and cons of technical improvements with engineers.
Key Responsibilities- Promote a culture of safety and wellbeing.
- Analyze and implement corrective actions to ensure quality and productivity are consistently high levels.
- Support and lead a team, handle administrative work, and build a strong team culture.
- Analyze performance and suggest process improvements to optimize work and improve customer service.
- Promote best practices and continuous process improvements across your team.
- Collaborate with other managers to standardize shift processes.
Amazon Logistics handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilize creative thinking and continuous improvement initiatives to deliver millions of physical products to our customers.
Our team is people-focused and supportive, with a strong emphasis on operations and 24/7 shifts in most locations. We continually raise the bar for customer experience with new, innovative delivery services and look for new ways to overcome industry-wide logistics challenges and reduce our carbon footprint.
Qualifications- A completed Bachelor's Degree or 2+ years Amazon experience.
- 2+ years' experience in a role with similar responsibilities.
- 1+ year of direct management experience for employees and their performance.
- English Intermediate-Advanced (B2+).
- Fluent in Spanish, both written and verbal.
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