Operations Manager
hace 5 días
At Servicios Comerciales Amazon Mexico S. De R.L. De C.V., we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.
We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day.
Job Description:As an Operations Manager in our Last Mile Delivery team, you'll come in to help us exceed productivity goals and deliver against our customer promises.
The OTR team focuses on meeting our customers' expectations by providing first-class delivery services while liaising with multiple stakeholders to do so.
Key Responsibilities:- Setting and communicating performance goals while ensuring productivity on route is maximized through training, analysis, and feedback of performance data on a periodic basis.
- Partnering with the AMZL Delivery Station under the roof (UTR) management team to establish and maintain quality control standards.
- Proactively identifying and leading process improvement initiatives and Lean tools.
- Cross-functional coordination and task tracking.
- Communications across various areas to ensure alignment of goals and tasks to guarantee the overall success of the program.
- Strategic planning and forecasting to appraise performance and problem resolution.
- Ability to manage multiple complex projects simultaneously.
We are looking for someone with a solid understanding/background from last mile operations and 1+ years as a people manager. You should have English Fluency and be able to deal with ambiguity and changing priorities.
Estimated Salary:$45,000 - $60,000 per year
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