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Senior Account Development Manager
hace 3 semanas
About Us: Krayden Inc. is a leading technical distributor partnering with industry premier suppliers to deliver engineered solutions, customized support, and best-in-class responsiveness to customers.
About the Role:
We seek an exceptional Senior Account Development Manager to support our Chihuahua, Mexico territory. The ideal candidate will be dedicated to finding, developing, and growing both new and existing customers within their territory, including inter-territory support, management, and relationship building of all accounts with multi-territorial locations.
This role requires exercising independent judgment to perform various responsibilities, such as:
- Outbound communications to customers and prospects to identify needs and provide solutions.
- Troubleshooting complex customer problems, inquiries, and service requests.
- Responding to requests for proposals, quotes, regional referrals, blanket order requests, large order pricing/discounting, etc.
- Utilizing customer profile data (SIC Codes, NAIS Codes, history, geographic region, etc.) to target accounts with the greatest potential and match business fit with Krayden.
- Probing customer/prospect needs to uncover sales opportunities.
- Responsible for retaining sales in assigned accounts.
- Development and implementation of Account Plans/campaigns to identify additional business with past purchasers as well as new accounts to penetrate accounts and secure greater share of customers' supply needs.
- Coordinate and execute special product offerings working in conjunction with product managers to increase sales and vendor support.
- Partner with Marketing, Tech Support, and other departments as necessary to develop and implement strategic marketing campaigns within the Territory.
- Routine sales travel to visit new and existing customers, attend, and participate in relevant trade shows.
- Attend Krayden and supplier-sponsored training.
Preferred Qualifications:
The ideal candidate will possess:
- 5+ years of industry experience; Chemical Manufacturing or Engineering preferred.
- Industry experience or knowledge in Electronics, Aerospace, Transportation, or Contract Manufacturing highly desirable.
- Proven experience driving successful sales results (sales growth year-over-year, improved customer retention, quantifiable business results, etc.).
- Proven results (quantifiable, definitive plan, execution, and results) in providing value-added service to customers.
- Strong PC and computer software experience Microsoft Word, Outlook, Excel, PowerPoint, and CRM Software.
- Excellent communication skills (verbal and written).
- Strong analytical/discerning skills.
- Exceptional listening and probing skills.
- Ability to lead, motivate, and direct the work of others.
- Ability to work effectively under pressure in a fast-paced environment.
