Product Fulfillment Specialist

hace 1 día


Guadalajara, Jalisco, México Deardoc A tiempo completo
About the Role

DearDoc is seeking a highly skilled Product Fulfillment Specialist to join our team. As a key member of our product team, you will play a crucial role in ensuring the seamless delivery of our products to our clients.

Key Responsibilities
  • Work closely with the product team to understand client needs and product requirements.
  • Provide assistance in the development, implementation, and maintenance of the products.
  • Troubleshoot and resolve product-related issues reported by clients, providing timely and effective solutions.
  • Participate in enhancing the products by identifying areas for improvement and proposing new functionalities to drive innovation.
  • Apply knowledge of workflows to ensure seamless integration and optimal user experience.
  • Collaborate with cross-functional team members to gather insights and feedback for product enhancements.
  • Perform testing and quality assurance procedures to verify the functionality and performance of the products.
  • Document product features, functionality, and updates, providing clear and comprehensive information for internal and external stakeholders.
Requirements
  • Proficient in English
  • Experience with digital platforms and an understanding of their functionalities
  • Knowledge of workflows and the ability to apply them in product development
  • Attention to detail and a proactive problem-solving mindset
  • Excellent communication skills, both written and verbal, in English, to effectively collaborate with internal teams and address client needs
  • Ability to work in a fast-paced environment, manage multiple priorities, and meet deadlines
  • Adaptability to learn new technologies and software quickly
  • Strong analytical skills to troubleshoot and resolve complex issues
About DearDoc

DearDoc is a technology and marketing company that provides a suite of tools to help doctors run their practices more efficiently. We are a passionate and hard-working team dedicated to the success of our clients and the innovation of the healthcare space.



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