Credit Risk Analyst

hace 2 meses


Santiago de Querétaro, Querétaro de Arteaga, México Danfoss A tiempo completo

Position Overview

The Credit Analyst plays a crucial role in managing and optimizing the credit and collection processes within the organization. This position involves a variety of responsibilities aimed at ensuring effective financial operations and maintaining strong customer relationships.

Key Responsibilities

  • Authorize credit adjustments to resolve account discrepancies and analyze the underlying causes of credit notes for reductions.
  • Evaluate customer account statements to facilitate future negotiations for collections across Mexico and North America (US & Canada).
  • Ensure prompt collection and accurate recording of customer payments.
  • Quickly escalate complex issues, critical collection challenges, or high-risk situations to the Team Leader.
  • Identify potential bad debts early to mitigate financial risks associated with receivables.
  • Conduct complex collection activities to promote timely customer payment.
  • Adhere to SOX Controls in accordance with Danfoss Compliance standards.
  • Review and enhance processes and procedures to improve operational efficiency and effectiveness.
  • Maintain proactive communication with customers, including on-site visits, to represent Danfoss in credit and collection matters.
  • Coordinate weekly follow-ups on disputes with the Customer Service team to minimize collection impacts.
  • Participate in collection strategy meetings with sales managers to align efforts with customer needs.
  • Oversee the invoicing process and ensure accurate uploads.
  • Train interns on account follow-ups and invoice management.
  • Supervise key accounts and engage in negotiations with management.
  • Analyze the reasons behind credit notes for reductions.
  • Assess customer behavior to forecast overdue and bad debt outcomes.

Qualifications & Skills

At Danfoss, we value diversity and inclusivity as key drivers of creativity and innovation. We encourage candidates from all backgrounds to apply, even if they do not meet every requirement listed.

The ideal candidate will possess the following qualifications:

  • Bachelor's Degree in Finance, Administration, Accounting, or a related field.
  • 3-5 years of experience in credit and collections.
  • Proficiency in English.
  • Experience with SAP and BI systems.
  • Strong credit analysis skills.
  • Customer-centric approach.
  • Effective negotiation skills.
  • Understanding of financial fundamentals, including budget management.
  • Innovative and creative mindset.
  • Awareness of market trends and competitor activities.
  • Strong report writing and documentation skills.
  • Experience with Requests for Information (RFI).
  • Ability to implement tactical plans effectively.
  • Project leadership and management skills.
  • Teamwork facilitation abilities.
  • Capability to motivate others.
  • Experience in performance management.
  • Coaching and development skills.
  • Strong analytical and problem-solving abilities.
  • Focus on continuous improvement.

Employee Benefits

We are pleased to offer a competitive benefits package, which includes:

  • Competitive Salary
  • Christmas Bonus
  • Food Vouchers
  • Saving Fund
  • Major Medical Insurance
  • Flexible working hours
  • Career Development Opportunities

Please note that the benefits offered may vary based on country or contract specifics and are subject to change without prior notice.


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