External Fulfillment Program Manager

hace 6 días

Ciudad de México, Ciudad de México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo
Job Title: External Fulfillment Program Manager

Are you a seasoned professional with a passion for logistics and supply chain management? Do you have a knack for program management and a desire to work in a fast-paced, dynamic environment? We're looking for a talented External Fulfillment Program Manager to join our team at Servicios Comerciales Amazon Mexico S. de R.L. de C.V.

About the Role

We're seeking a highly skilled and experienced program manager to lead the end-to-end program management of our external fulfillment initiatives. As an External Fulfillment Program Manager, you will be responsible for managing diverse seller programs, expanding their performance, configuration, and speed strategy. You will also remove supply chain network blockers to enable project feasibility, continuously propose disruptive ideas to improve pickup programs performance, and ensure that you and your team remain customer-obsessed.

Key Responsibilities
  • Manage diverse seller programs expansion, performance, configuration, and speed strategy
  • Remove supply chain network blockers to enable project feasibility
  • Continuously propose disruptive ideas to improve pickup programs performance
  • Ensure that you and your team remain customer-obsessed
  • Ability to communicate expectations and requirements equally well with business and operations teams, and capacity to write well-reasoned and data-driven proposals, performing your own data analysis as necessary
  • Optimize cross-team previously defined processes. Creating and implementing improvements to our transportation network that deliver flexible and efficient products on behalf of our customers
  • Facilitates progress, identifies blockers and communicates across various stakeholders towards the alignment of goals and tasks to ensure the overall success of the program
  • Work within various time constraints to meet critical business needs; we work fast and hard
  • Deployment to various geographies within Mexico in order to launch the most innovative delivery solutions
Requirements
  • Bachelor's Degree
  • 2+ years of supply chain experience
  • 2+ years of progressive responsibility in program management
  • 2+ years of driving process improvements
  • Experience communicating results to senior leadership
  • Experience in stakeholder management
  • Demonstrated ability to work in a fast-paced, deadline-oriented work environment
  • Excellent English & Spanish written and verbal communication skills
  • Strong presentation and negotiation skills
  • Demonstrable problem-solving and analytical skills using data to drive decisions in a business environment
  • Knowledge of Excel (Pivot Tables, VLookups) at an advanced level and SQL
  • Strong leadership skills when confronted with difficult situations
Preferred Qualifications
  • Previous Experience on Sellers or Pick Up programs

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