Social Media Ambassador

hace 4 semanas


Xico, México Lyft A tiempo completo
Be the Voice of Lyft

At Lyft, we're committed to delivering exceptional transportation experiences. As a key member of our Mexico City team, you'll play a vital role in shaping our community's perception of our brand.

Key Responsibilities:
  • Represent Lyft on social media and digital channels, providing timely and accurate responses to customer inquiries.
  • Proactively resolve issues and foster trust with our passengers and drivers.
  • Triage problems from our community and escalate to designated teams when necessary.
  • Collaborate with cross-functional teams to ensure a cohesive voice of support.
  • Work independently and as part of a team to achieve shared goals.
Requirements:
  • 1+ years of experience in customer service or sales.
  • 1+ years of experience with social media or communications.
  • Captivating copywriting skills and attention to detail.
  • Emotional intelligence and experience dealing with people.
  • Startup hustle and a tireless work ethic.

We're looking for a dedicated individual who is passionate about delivering exceptional customer experiences. If you're a team player with a strong ownership mindset, we'd love to hear from you.


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