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Transportation Customer Relations Manager
hace 2 meses
Charger Logistics Inc. is proud to be recognized as one of the "Super Empresas Expansión 2024 Top Companies".
As a premier asset-based carrier with a strong presence across North America, Charger Logistics has over two decades of experience in delivering exceptional logistics solutions. Our evolution into a world-class transport provider continues as we expand our operations.
We prioritize the development of our employees, offering ample opportunities for learning and career advancement. Our entrepreneurial culture encourages innovative ideas and strategies, making us an ideal workplace for motivated individuals.
Key Responsibilities:
- Establish and nurture robust relationships with clients through consistent communication to meet both immediate and long-term requirements.
- Manage client expectations while delivering outstanding customer service.
- Collaborate with the Implementation team to ensure accuracy in pricing initiatives.
- Engage in rate matrix evaluations to maintain profitability and competitiveness for key accounts.
- Assist in rate assessments, report generation, and customer presentations for significant bidding opportunities.
- Ensure fulfillment of customer commitments by coordinating with internal teams and executing necessary operational tasks.
- Identify and cultivate new business relationships within the target market.
- Maintain an organized database of clients, prospects, partners, and vendors.
- Monitor industry trends, product innovations, and competitor activities.
- Perform administrative tasks, including sales budget preparation, record-keeping, and expense reporting.
- Consult with clients to address issues and provide ongoing support.
- Coordinate meetings with prospects, sales, and current customers in collaboration with the VP of Sales/CS.
Qualifications:
- Fluency in English is essential.
- Proven ability to lead teams towards achieving results.
- Demonstrated success in account management, client engagement, pricing strategies, and closing deals.
- A minimum of 6 years of experience in sales and account management within the transportation and logistics sector is preferred.
- A recent degree in Marketing or a related business field is required.
- Experience in an analytical role or pricing function is advantageous.
- Ability to comprehend business processing needs and devise innovative technological solutions.
- Experience in B2B sales involving complex transactions is a plus.
- Strong understanding of the sales planning process.
- Excellent verbal, written, and presentation skills, along with strong interpersonal and customer relations abilities.
- Proficient negotiation skills with a proven track record of closing deals.
- Ability to work independently with minimal supervision as well as collaboratively in a team setting.
Benefits:
- Competitive salary structure
- Comprehensive legal benefits
- Healthcare benefits package
- Savings plan
- Life insurance coverage
- International training opportunities
- Career advancement prospects
- Meal vouchers
At Charger Logistics, we are committed to providing equal opportunities to all candidates and employees, considering qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, medical condition, or disability.
We are dedicated to investing in your growth and development, fostering an environment where you can learn, advance, and implement your strategies. If this aligns with your career aspirations, we could be the right fit for you.
Please note that all information provided during the application process is confidential and intended solely for the specialized Talent and Selection team at Charger Logistics. Our communication will occur exclusively through official channels, free of charge.