Quality Improvement Specialist

hace 3 semanas


León de los Aldama, Guanajuato, México Here Technologies A tiempo completo

Quality Improvement Specialist Role Overview


We are seeking a Quality Improvement Specialist to join our team at HERE Technologies. In this role, you will be responsible for planning, performing, and implementing improvement initiatives across the organization using the Lean Six Sigma framework.


Key Responsibilities



  • Monitor project performance in cooperation with the Project Manager/Production manager/Product Owner and ensure that preventive and corrective actions are implemented
  • Identify opportunities for improvement, unite HERE process performance & industry standard frameworks to drive prevention of Customer issues
  • Accountable for project level results, personal and team goals
  • Facilitate issue resolution per customer escalation in cooperation with the resolution team and ensure that preventive and corrective actions are implemented
  • Conduct process mapping and identify waste in process steps
  • Implement gap analysis and propose solutions to improve process efficiency
  • Promote best practices for continuous improvement and provide coaching to build team members' problem-solving skills
  • Facilitate risk identification and assessment activities
  • Report attribute performance based on dashboards

Requirements


We are looking for a candidate with a Bachelor's degree, preferably in Engineering, Business Administration, or similar. Lean Six Sigma Certification or similar knowledge (Green Belt) is preferred. Additionally, experience in Quality System Management and knowledge of certification standards such as ISO & ASPICE are required. Advanced Product Quality Planning (APQP) knowledge is a plus.


About HERE Technologies


HERE Technologies is a location data and technology platform company. We empower our customers to achieve better outcomes - from helping a city manage its infrastructure or a business optimize its assets to guiding drivers to their destination safely.


We take it upon ourselves to be the change we wish to see. We create solutions that fuel innovation, provide opportunity and foster inclusion to improve people's lives. If you are inspired by an open world and driven to create positive change, join us.



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