Linux System Engineer with Firewall and VPN Expertise

hace 6 días


Xico, México Azka It Consulting A tiempo completo
About Us

Azka It Consulting is a leading IT consulting firm that specializes in providing cutting-edge solutions to its clients.

Job Summary

We are seeking an experienced Linux Technical Support Engineer to join our team. The successful candidate will be responsible for providing technical support and assistance to our clients, troubleshooting product and network problems, and ensuring seamless customer experience.

Key Responsibilities:
  • Provide technical support and assistance to clients via phone, email, or remote sessions;
  • Troubleshoot product and network problems, identify root causes, and implement effective solutions;
  • Collaborate with internal teams to resolve complex technical issues;
  • Develop and maintain strong relationships with clients to ensure high levels of satisfaction and loyalty;
Requirements:
  • 3+ years of experience in a technical support role, with a focus on Linux systems and networking technologies;
  • Excellent communication and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously;
  • Proficiency in Microsoft and Linux operating systems, with a strong understanding of system administration and network security principles;
  • Intermediate knowledge of networking technologies, including firewalls, VPNs, IDS/IPS systems, and related network security design and implementation;
  • Fluency in English required, with additional language skills a plus;
What We Offer:
  • A competitive salary range of $80,000 - $110,000 per year, depending on experience;
  • A comprehensive benefits package, including health insurance, retirement savings plan, and paid time off;
  • Ongoing training and professional development opportunities to enhance your skills and knowledge;
  • A dynamic and supportive work environment, with a diverse team of professionals who share your passion for technology and customer service;
How to Apply:

If you are a motivated and detail-oriented individual with a passion for Linux systems and networking technologies, please submit your application, including your resume and a cover letter outlining your qualifications and experience.



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