Digital Transformation Lead
hace 4 semanas
Job Description:
The Wholesale Client Services implementation manager is responsible for driving the digital transformation agenda of the team by taking part in the implementation of key local and global initiatives. This role involves actively participating in the performance of New to bank and Existing to bank teams, ensuring that key performance indicators are within target on a monthly basis.
Key Responsibilities:
- Oversee and execute local and global initiatives, engaging with business, operations, and technology teams.
- Lead the transformation agenda of the Wholesale Client Services Team.
- Governance of financial performance, including direct and indirect cost oversight.
- Oversight of LAM key performance indicators, including onboarding and ongoing CDD.
- Coordinate and participate in senior-level local and global forums, focusing on finance and technology-related topics.
- Effectively identify desired business outcomes and drive changes, liaising with technology, policy, transformation teams, and external vendors.
Requirements:
- Excellent written and verbal communication skills in both Spanish and English.
- Strong planning and governance skills.
- Active communication and the ability to influence.
- Ability to take a portfolio view and effectively manage multiple market deliveries, ensuring each deliverable runs effectively.
- Project management skills.
- Innovation mindset.
- Digital transformation thinking.
About HSBC:
At HSBC, we value diversity and inclusion, promoting equal opportunities for all employees. Our values define who we are as an organization and what sets us apart. We prioritize dignity and respect, moving forward together, taking responsibility for our actions, using good judgment, doing the right thing, and making things happen.
HSBC is committed to gender equality and employee development, offering a comprehensive training program and protecting labor and social rights.
We offer a competitive paid leave package, allowing employees to enjoy special moments, care for new family members, or grieve the loss of a loved one. Our culture of well-being, balance, and care makes HSBC a great place to work.
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