Quality Assurance Staff Engineer

hace 2 meses

Villa de la Paz, México Kohler Co. A tiempo completo

Quality Assurance Staff Engineer

Work Mode: Onsite

Location: San Luis de la Paz, Gto.

Opportunity

BASIC FUNCTION

Under the guidance of the Industrial Engineering and Quality Manager, this role is accountable for overseeing Quality Assurance operations to guarantee that products fulfill established quality standards through PWA & UFR metrics. Additionally, this position is responsible for the Incoming Inspection Area, ensuring that materials utilized in packaged products comply with Kohler's quality benchmarks. Furthermore, it involves managing the quality laboratory for dimensional and functional evaluations as necessary for ongoing production and the introduction of new products, as well as calibration services for all critical equipment used within the facility.

SPECIFIC RESPONSIBILITIES

1. Oversee the PWA Area for final packed audits to confirm that products align with the quality standards set forth by the Global Aesthetic Standard – Vitreous Division.

2. Accountable for PWA and UFR metrics, ensuring that planned objectives are met. Weekly and monthly reports must be submitted to the Industrial Engineering and Quality Manager, including preventive and corrective actions to achieve targets.

3. Conduct weekly and monthly meetings with the General Supervisor of FPP, Industrial Engineering and Quality Manager, and Sr. Global Manager of Quality to implement action plans aimed at reducing PWA and UFR metrics.

4. Organize weekly PWA Management Audits with all General Supervisors and Managers to review current production items and establish action plans for quality enhancement.

5. Responsible for certifying 1F and 2F Inspectors in the FPP Area, in accordance with the Global Aesthetic Standard – Vitreous Division, and validating their knowledge through an R&R Test.

6. Manage and coordinate the Incoming Inspection Area to ensure that direct materials are inspected according to technical specifications and that critical characteristics are not compromised before production release.

7. Oversee the Quality Laboratory, ensuring adherence to a daily testing plan for current production items and new products based on dimensional and performance criteria.

8. Ensure compliance with standard procedures in the Quality Laboratory during dimensional and performance testing.

9. Coordinate product verification in the Quality Lab for new product introductions, including dimensional and performance testing, in collaboration with NDP and NPI engineers.

10. Collaborate with NPI Engineers to analyze products that do not meet Kohler standards and propose solutions or improvements for the product and/or current processes.

11. Manage internal calibration services for all critical equipment in the plant and establish verification frequencies based on equipment wear.

12. Provide support across all plant areas to minimize quality defects and ensure best practices are implemented.

13. Ensure that SOPs are standardized and adhered to in PWA, Incoming Inspection, and QA Laboratory.

14. Develop team members to enhance performance levels in their current roles, increase engagement, and prepare for future promotions, in compliance with Mexican government regulations.

15. Adhere to the Health and Safety Roles and Responsibilities designated for this position.

RELATIONSHIPS AND CONTACTS

Supervisory Relationships:
Direct report to the Industrial Engineering and Quality Manager.
Dotted Line to Sr. Global Manager of Quality.

Organizational Relationships:
High interaction with General Supervisors and Managers.
High interaction with Bajío NPI Engineer.
Frequent contact with NPD Kohler Engineering.

External Relationships:
Frequent communication with direct material suppliers.
Frequent communication with calibration service providers.

Skills/Requirements

EDUCATION AND EXPERIENCE REQUIREMENTS

EDUCATION:
Engineering degree.

EXPERIENCE:
Preferred 2-5 years of relevant experience in implementing Quality Systems.
Preference for knowledge in Ceramic Vitreous.

FORMATION:
- Management of personnel.

- Proficiency in Microsoft Windows-based software tools.

- Ability to communicate professionally in English (Priority).

- Preferred knowledge of ISO 9001: 2015 and 17025.

- Familiarity with work methodologies: Procedures, work instructions, Standards (ASME, NOM, CSA).

- Laboratory management.

- Basic Metrology Knowledge.

- Ability to read and comprehend plans and dimensional measurements.

- Warranty management.

- Problem-solving methodologies (PDCA, 5 Whys, 8D, A3, Ishikawa, Shainin).

- Six Sigma methodology.

- Statistical process control.

- Core Tools (APQP, PPAP, FMEA, SPC, Control Plan).

- Supplier quality management.

- Negotiation skills with internal and external clients.

- SAP.

SKILLS:

Traits
Critical: Abstract Reasoning Ability, Thoroughness, Cautiousness, Self-Structure, Urgency, Aggressiveness, Assertiveness, Ego-Strength, Energy, Idea Orientation.
Supporting: Ego-drive, Empathy, External Structure, Gregariousness, Idea Orientation, and Sociability.

Behaviors
Critical: Persistent; confidently expresses ideas and opinions; copes with rejection; identifies problems, issues, and opportunities; gathers and analyzes data; creates innovative concepts and approaches to problem-solving; learns from mistakes; independently sets goals, objectives, and priorities; manages multiple tasks and activities efficiently.
Supporting: Persuasively communicates ideas to gain support and buy-in; considers others' perspectives with an open mind; adheres to established policies and procedures.

Why Choose Kohler?
We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives.

About Us
It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. Kohler Co. is an equal opportunity/affirmative action employer.

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