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Senior Network Architect
hace 2 meses
CloudPSO is a leading Information Technology Outsourcing (ITO) company that provides expert staff to address complex digital challenges. Our goal is to increase efficiency, reduce costs, and maintain compliance for our clients. With headquarters in Dallas, Texas, and a center of excellence in Pakistan, we have over 200 facility seats and a Work-From-Home facility. Our in-house software development teams utilize state-of-the-art tools, the latest VOIP technology platform, and secure infrastructure. Our core values include client satisfaction, commitment, quality, and transparency. We recruit, train, and retain top-notch talent to help our clients achieve their business objectives. By optimizing mission-critical and day-to-day enterprise IT operations, CloudPSO enables businesses to transform, innovate, and scale.
Job SummaryWe are seeking an experienced Senior Network Engineer to join our team. The ideal candidate will have expertise in Cisco, Juniper, and next-generation firewall technologies. As a Senior Network Engineer, you will ensure high levels of availability and performance for datacenter services and serve as a point of escalation for complex support incidents impacting multiple clients. You will also lead internal and client network projects, including network builds.
Key Responsibilities- Diagnose and resolve complex network issues, identifying areas for improvement and recommending effective solutions.
- Support and maintain network backbone infrastructure across multiple datacenters and geographic regions, utilizing dynamic routing protocols (OSPF, BGP) and various connectivity mediums (DIA, PTP, VPN, multigig connectivity, crossconnects).
- Independently lead medium-sized client engagements involving equipment deployment, network design, or refresh tasks.
- Provide escalation support for incidents affecting client offices, datacenters, public cloud networks (Azure and AWS), and remote access solutions (VPN, Citrix, etc.).
- Support and maintain NGFW firewall configurations, troubleshooting both datacenter and client environments.
- Work directly with high-profile clients to deliver tailored solutions, ensuring seamless resolution of issues with a focus on critical dependencies.
- Collaborate closely with internal teams to provide solutions and support escalations effectively.
- Create and maintain detailed documentation for client infrastructure, processes, and procedures.
- Stay current with technological advancements, recommending solutions to enhance performance, security, and efficiency.
- Mentor and guide other team members, helping them develop their technical skills.
Extensive experience deploying and managing Juniper hardware, including SRX and EX platforms.
