Senior Telecommunications Specialist

hace 4 semanas


Ciudad de México, Ciudad de México Travel + Leisure Co A tiempo completo

At Travel + Leisure Co., we're dedicated to shaping the future of travel and vacation experiences. Our mission is to put the world on vacation, and as a key member of our team, you'll play a vital role in making this vision a reality.

Salary

The compensation package for this position includes a competitive salary range of $30,000 - $35,000 per month.

About the Job

We're seeking an experienced Senior Telecommunications Specialist to join our team in Mexico City or Estado de México. As a key member of our operations team, you'll be responsible for ensuring seamless communication services across our network.

Your primary focus will be on telephony administration, including configuring analog and digital telephony systems, managing call recordings, and implementing virtual telephone extensions. You'll also work closely with our telephony providers and carriers to resolve issues and ensure high-quality service delivery.

Requirements
  • Advanced English language proficiency
  • Bachelor's degree in System Engineering or related field
  • 3 years of experience in technical support, with expertise in Windows environments, networks, and Active Directory
  • Excellent analytical and customer service skills, with a strong ability to communicate effectively with internal and external clients
Benefits

As a valued member of our team, you'll enjoy a comprehensive benefits package, including:

  • Law Benefits
  • Infonavit
  • Fonacot
  • Christmas bonus
  • 50% vacation bonus

You'll also have access to additional perks, such as 13% grocery vouchers, dental insurance, life insurance, uniform vouchers, and a savings fund that RCI doubles at the end of the year.

Additional Perks

As a member of our global team, you'll enjoy a range of exclusive benefits, including:

  • Two weeks of paid reservation at resorts affiliated with national and international chains
  • Cruises, tours, amusement park tickets, domestic and international flights with preferential rates extended to family and friends


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