Platform Engineer – Application Virtualization Administrator

hace 4 días


Ciudad de México, Ciudad de México VASS MEXICO A tiempo completo

About this Role

We're seeking a highly skilled Platform Engineer to join our team as an Application Virtualization Administrator. As a key member of our team, you will be responsible for designing, implementing, and maintaining our Citrix Cloud infrastructure.

Key Responsibilities:

  • Contribute as a subject matter technical expert for Citrix Cloud DaaS administration and maintenance.
  • Stay up-to-date with related technology and recommend future system enhancements.
  • Responsible for reviewing, analyzing, and implementing recommendations for resources required to maintain and/or expand service levels or performance.
  • Responsible for Level 3 platform support and maintenance activities.
  • Contribute to platform architecture roadmap, in collaboration with platform owner, product manager, and platform architecture leads.
  • Provision, manage, and maintain software infrastructure that supports platforms.

Requirements:

  • Bachelor's degree in Computer Science, Statistics, and/or Management Information Systems from an accredited university or equivalent experience.
  • 7-10 years of Citrix and/or IT operational experience, including with relevant Microsoft technologies.
  • Proficient in Citrix Desktop/Application (Cloud) solution.
  • Experience in implementation, administration, and troubleshooting experience on Citrix systems, including Provisioning Server (PVS), XenApp, and XenDesktop.
  • Knowledge of Netscaler, Gateway service, Director tool, Web interface, and App Streaming.
  • Hands-on experience in operating and maintaining Citrix infrastructure (License server, Storefront, Delivery Controller, Citrix Director, VDA Machines).
  • Hands-on experience in application deployment via SCCM.
  • Knowledge of MCS, PVS, and Server Build technologies.
  • Scripting commands to pull reports (PowerShell or similar).
  • Knowledge on AWS EC2 using golden AMI for Citrix MCS provisioning.
  • Knowledge on Citrix Cloud performance and security analytics.
  • Knowledge on Universal Hybrid Multi Cloud Citrix licensing.
  • Knowledge on Citrix Cloud Application Delivery Administration.
  • Experience in managing global enterprise Citrix Cloud Environments.
  • Configuring license server and renewal/update licenses.
  • Ability to create and manage XenApp policies and privileges.
  • Ability to customize the Citrix environment based on business requirements.
  • Ability to troubleshoot and resolve Citrix issues and incidents.
  • Ability to perform application updates, changes, and migrations.
  • Ability to manage user profiles and access provisioning.
  • Ability to secure and monitor the Citrix environment.
  • Ability to perform capacity planning and analysis of the Citrix environment.
  • Knowledge of User Access Layer and Gateway Services, AWS, and Azure.
  • Knowledge of Active Directory, DNS, DHCP, VMware, Azure, and other cloud technologies.
  • Knowledge of two-factor authentication solutions, core Windows OS, Active Directory, Group Policies, Citrix Policies, Workspace Environment Manager, FsLogix, Director, and Autoscale.
  • Knowledge on PowerShell scripting for generating custom reports and configuration.
  • Knowledge on security certificates on internal and external providers.
  • Ability to communicate and coordinate with end-users and other IT teams.
  • Ability to create and maintain knowledge articles and documentation.
  • Ability to drive the support teams to meet SLAs for infrastructure uptime.
  • Ability to make recommendations on enhancements and performance issues.
  • Excellent analytical and problem-solving skills.
  • Healthcare/life science/pharmaceutical industry experience desired.
  • Demonstrated knowledge of Cloud IaaS and PaaS technology environments (AWS and Azure preferred).
  • Experience with scripted deployment process, tools, and lifecycle (i.e., Terraform, Ansible, CloudFormation, Python) desired.
  • Experience working with virtual/Agile teams in different locations, aligning and adapting different work, culture, and communication styles.

What We Offer:

  • Law benefits.
  • Medical insurance.
  • Work in national & international projects.
  • English classes.
  • Gym pass with exclusive prices.
  • Referral bonus.
  • International Mobility.
  • L Language classes, technical certifications, and Access to open webinars and Udemy.
  • Great work environment; our teams make it possible.
  • Work from home and flexible hours.
  • Versatile health and wellness initiatives with our VASS Care program.
  • Stability and future projection through the professional development plan.
  • You will be part of a dynamic company that is constantly growing.
  • You will participate in projects with cutting-edge technologies.
  • You will be part of a young, multifunctional, and autonomous team.
  • You will be part of a large team of high-level professionals whose motivation is contributing value to daily work and professional excellence.


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