Senior Technical Program Manager, Financial Technology Expert

hace 1 mes

Ciudad de México, Ciudad de México ZMEX Zillow Mexico, S. de R.L. de C.V. A tiempo completo

About the Role

We are seeking a highly skilled Senior Technical Program Manager to join our Finance Technology team at ZMEX Zillow Mexico, S. de R.L. de C.V. As a key member of our team, you will be responsible for leading medium to large-scale projects across multiple cross-functional teams, driving technology strategy and roadmap, and collaborating with Product, Engineering, and Finance teams to craft sophisticated software systems in an Agile environment.

Key Responsibilities

  • Shaping and prioritizing the team's roadmap, defining intricate cross-team solutions and technical requirements
  • Leading scrum teams to ensure requirements are clearly defined and resolving blockers as needed
  • Driving technology strategy, roadmap, and long-term vision for how finance technology works for Zillow Group
  • Developing and ensuring the team is following appropriate planning, testing, and execution processes and procedures
  • Providing high-quality customer service and communicating project status to stakeholders regularly
  • Partnering and coordinating with cross-functional Zillow Group teams to ensure our managed applications and processes are a success

Requirements

  • 7 to 10 years of experience working with custom-built and SaaS development products, with at least 5 to 7 years working with financial applications
  • Leading medium to large-scale projects across five or more cross-functional teams in mid-size or large companies to successful and timely completion
  • Working with Product, Engineering, and other functions to craft sophisticated software systems in an Agile environment
  • Outstanding customer service and consulting skills, including the ability to translate between subject matter areas, discover the true requirements underlying feature requests, and recommend pragmatic solutions that balance business needs and technical constraints
  • Strong communication and interpersonal skills
  • Demonstrated ability to mix skills in project management, technology, and business processes
  • Ability to translate business and technical concepts to technical and non-technical audiences
  • Defining program-level roadmaps that prioritize and align the needs of multiple partners

Preferred Experience

  • Integrating first-party software with third-party applications (e.g., billing engines like Zuora or financial applications like Workday with third-party applications such as payment processors like Stripe or Chase Payment Solutions, CRMs like Salesforce)
  • Conversational proficiency with common finance concepts like revenue recognition, credit card declines, and dunning, and sales tax
  • Has worked on systems that are subject to strict security and compliance requirements (e.g., SOX, PCI)

About Us

ZMEX Zillow Mexico, S. de R.L. de C.V. is reimagining real estate to make it easier to unlock life's next chapter. As the most-visited real estate website in the United States, Zillow and its affiliates help movers find and win their home through digital solutions, first-class partners, and easier buying, selling, financing, and renting experiences. Millions of people visit Zillow Group sites every month to start their home search, and now they can rely on Zillow to help make it easier to move.

Our efforts to streamline the real estate transaction are supported by a deep-rooted culture of innovation, our passion to redefine the employee experience, and a fundamental commitment to Equity and Belonging. We're also setting the standard for work experiences of the future, where our employees are supported in doing their best work and living a flexible, well-balanced life.

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