Travel Agent Representative for Customer Service
hace 3 semanas
We are seeking a skilled Travel Agent Representative to join our team in Mexico, providing exceptional customer service and support.
Key Responsibilities:- Communicate effectively with customers regarding flight information, fares, rates, schedules, routings, travel documents, and related services.
- Resolve customer conflicts and provide solutions in a courteous and professional manner.
- Arrange ticketing and special services as needed.
- Notify customers of flight irregularities and changes in schedules.
- Assist company employees with business and personal travel plans.
- Operate computer terminal equipment to access, input, and retrieve information.
- Sell products and services consultatively.
To be successful in this role, you must possess the following qualifications:
- High School Diploma or equivalent required.
- Fluency in English and Spanish (written and spoken) is essential.
- Age 18 or older required.
- Flexibility to work all shifts, including weekends and holidays, when necessary.
- Valid US Visa and Passport required.
- Licensed to work in Mexico without sponsorship.
- Successful completion of an interview required.
- Reliable attendance is crucial for this position.
- One year of experience in sales, customer contact, or related work preferred.
This is a full-time position offering competitive compensation. We estimate the salary range to be between $35,000 to $55,000 per annum, depending on experience and location. If you are passionate about delivering exceptional customer service and have a strong background in sales and customer interaction, we encourage you to apply.
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