Equipment Maintenance Technician
hace 1 día
STERIS Canada Corporation is seeking a highly skilled Equipment Service Technician I to join our team. As a key member of our service team, you will be responsible for providing exceptional customer service and technical support to our clients in the life sciences industry.
Key Responsibilities- Customer Service: Drive customer satisfaction through proactive communication and timely issue resolution.
- Equipment Maintenance: Perform routine maintenance and repairs on medical devices and equipment to ensure optimal performance and safety.
- Troubleshooting and Repair: Troubleshoot and repair complex mechanical, electro-mechanical, and electronic units in a high-stress healthcare environment.
- Installation and Upgrade: Install and upgrade equipment and systems components as required.
- Communication and Collaboration: Maintain a positive working relationship with area service managers and sales staff to identify sales opportunities and provide technical support.
- Continuous Learning: Stay up-to-date with industry developments and advancements in medical device technology to provide expert technical support.
- Education: High school diploma or equivalent required; associate's degree or related certifications in a technical field preferred.
- Experience: 4+ years of work experience, with 2+ years in a mechanical or technical role; valid driver's license and ability to meet background and physical assessment requirements.
- Skills: Excellent communication and interpersonal skills; strong technical and troubleshooting skills; ability to work flexible hours and travel as required.
- Technical Knowledge: General knowledge of GMPs and GLPs; experience with medical device technology and industry standards.
- Soft Skills: Excellent customer service and communication skills; ability to work independently and as part of a team.
STERIS Canada Corporation is an equal opportunity employer committed to diversity and inclusion.
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