Technical Solutions Specialist

hace 2 días


Aguascalientes, Aguascalientes, México Capgemini A tiempo completo

We are seeking a talented Technical Solutions Specialist to join our team in Mexico. As a key member of our production support team, you will be responsible for delivering high-quality technical solutions to our clients.

Job Description

As a Technical Solutions Specialist, you will work closely with our development teams to analyze and resolve complex technical issues. You will also be responsible for implementing new processes and scripts to improve the efficiency and reliability of our systems.

Requirements
  • Experience as a L2 support engineer with a strong background in SQL (Pl/SQL) and Unix Shell Scripting
  • Good communication skills with ability to articulate technical and functional aspects of development/production problems
  • ITIL Process experience with Service Management, Knowledge Management, Incident Management
  • Hands-on experience in reading and debugging code (Java or any OOP language)
  • Skilled in debugging and troubleshooting with ability to perform RCA
Benefits

At Capgemini, we offer a competitive compensation package including a salary range of $80,000 - $120,000 per year, depending on experience. We also provide a comprehensive benefits program, opportunities for career growth and professional development, and a collaborative work environment that embodies our values of Honesty, Boldness, Trust, Freedom, Team Spirit, Modesty, and Fun.

In addition, we offer a unique career development program that enables you to build your own career and professional skills foundation. Our Collaborative Business Experience model allows you to work alongside technical, functional, and industry specialists to deliver innovative system solutions.



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