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Job Summary
Lexmark is seeking a skilled Incident Management Specialist to join our team at LMX Lexmark Mexico, Br. of LIDMI. In this role, you will be responsible for managing a variety of Service Delivery programs and policies, encompassing technical support, customer service, and field service.
Key Responsibilities
- Develop, implement, and evaluate programs or policies related to service delivery.
- Work with external vendors to develop, administer, and/or evaluate programs.
- Collaborate with cross-functional teams to ensure effective service delivery.
Requirements
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
What We Offer
Lexmark is committed to providing a comprehensive benefits package and opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
