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Software Support Engineer
hace 2 meses
Job Overview
Amdocs is seeking a highly skilled Software Support Engineer to join our team. As a key member of our technical support team, you will be responsible for providing exceptional technical support to our global customer base.
Key Responsibilities
- Investigate and resolve complex technical issues, including debugging, simulations, and tool development.
- Provide engineering expertise to fix, modify, and engineer software solutions and configurations.
- Collaborate with cross-functional teams to resolve cross-product issues.
- Contribute to the development of software solutions and business processes.
- Onboard new employees and train them on processes and collaboration with team members.
- Partner with internal and external customers to improve understanding of customer problems and verify resolution.
Requirements
- Bachelor's degree in Computer Science or Information Technology.
- 5 years' experience as a Software Support Engineer.
What We Offer
- Opportunity to gain valuable experience and wide knowledge of software integrative systems.
- Exposure to advanced marked technologies and working with multi-channels and diverse areas of expertise.
Amdocs is an Equal Opportunity Employer
