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Hotel Service Ambassador
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Job Summary:
We are seeking a Hotel Service Ambassador to join our team at Solaz, a Luxury Collection Resort in Los Cabos, Mexico.
About the Role:
This is a full-time position that requires excellent communication and interpersonal skills. As a Hotel Service Ambassador, you will be responsible for providing exceptional guest service by answering and processing all guest calls, requests, questions, or concerns.
You will work closely with other departments to resolve guest issues and ensure that any outstanding requests are resolved in a timely manner. Your role will also involve advising guests of any messages received, verifying and adjusting billing, and operating a telephone switchboard station.
Key Responsibilities: