Quality Assurance Team Lead
hace 7 días
We are seeking an experienced Quality Assurance Team Lead to supervise safety, quality, customer experience, and productivity of our department in Cuautitlan Izcalli, MX. This role will work closely with Area Managers, process owners, and business leaders to ensure a balanced workload while meeting all organizational goals.
About the Role:The selected candidate will support compliance guidelines to maintain a safe work environment for associates, identify and lead process improvement initiatives, and analyze data trends to detect areas of improvement. Key responsibilities include measurement of quality and inventory transaction integrity accuracy, development and execution of daily, weekly, and monthly action plans, and supervision of a team of 20-30 hourly associates in Inventory Control/Quality Assurance operations within the fulfillment center.
Requirements:- 1+ years of working with computers and Microsoft Office products and applications experience
- High school or equivalent
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- 1+ year(s) of experience in manufacturing, production, and/or distribution centers (OR) university level internship/professional practice in those fields
- Bachelors Degree
- English
- Experience in warehouse operations leading teams of at least 20 individuals in training, coaching, and staff development
- Experience working in Inventory Control, Quality, and/or Analysis
- ICQA (Inventory Control & Quality Assurance) experience related to inventory discrepancy investigations and processes
- Proficiency in database engines such as SQL or Power BI
$60,000 - $80,000 per year, depending on qualifications and experience.
About Amazon:Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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