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Site Relationship Manager

hace 2 meses


Xico, México Pfizer A tiempo completo
Job Summary

The Site Relationship Partner is the primary point of contact for investigative sites, responsible for site start-up activities through site activation. This role is accountable for building and retaining investigator site relationships, providing support from site recommendation through the lifecycle of studies.

The Site Relationship Partner is the face of Pfizer, ensuring that sites receive necessary support and engagement, issues are resolved, and Pfizer's reputation is that of a trusted partner.

Key Responsibilities
  • Accountable for site start-up and activation, deploying GSSO site strategy by qualifying and activating assigned sites.
  • Conduct study start-up activities at the site level, including PTA, SIV, and issue management.
  • Partner with pCRO/monitor to ensure site activation and support site monitoring readiness.
  • Responsible for relationship building and operational management, supporting assigned investigator sites through site close out.
  • Provide study support on escalated site issues related to study delivery, coordinating communications and resolution efforts.
  • Lead effective site recruitment planning, consistent with global and/or country plan and local targets.
  • Maintain regular communications with investigator sites to gather status updates.
  • Act as operational point of contact for all site level questions, liaising with and escalating to appropriate teams to respond and resolve questions.
  • Maintain system management at site level, ensuring alignment across platforms.
  • Review and manage site practices that differ from Pfizer practices, liaising with study teams and study management.
  • Inform and educate investigator sites of Pfizer pipeline opportunities that may be a good fit.
  • Support development and delivery of decentralized capabilities at investigator sites.
  • May act as a Subject Matter Expert on Pfizer systems and processes.
Local Intelligence and CRO Interface
  • Responsible for proactively providing local intelligence, collaborating with key stakeholders to provide country/regional level input to country outreach surveys.
  • Provide input into country strategy/planning and site recommendations via intimate understanding of country/region, sites, processes, practices, and associated site performance metrics.
  • Provide regional exploration/territory development, growing adjacent opportunities where possible.
  • Support the Country Trials Manager to define local requirements for the importation/exportation processes of the investigational medical product and ancillary supplies.
Qualifications and Skills
  • Education: Bachelor's degree or equivalent experience.
  • Skills: Experience with study start-up activities through site initiation and activation, drug development and monitoring, and implementing centrally designed and developed initiatives on a local basis.
  • Technical Competencies: Demonstrated knowledge of quality and regulatory requirements for applicable countries, site intelligence at country/cluster level in support of site recommendation.