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Digital Transformation Specialist
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About Us
Nestle Operational Services Worldwide Sa is a leading food and beverage company with a strong presence in over 85 countries. We are committed to enhancing the quality of life and contributing to a healthier future through our values of respect, diversity, and innovation.
Job Summary
We are seeking a highly skilled Digital Transformation Specialist to join our Digital Employee Experience - North America Region team. The successful candidate will drive strategic initiatives to advance workforce digital fluency, adoption of state-of-the-art technology advancements, and be the advocate and advisor for the workforce end-to-end experience.
Key Responsibilities
- Advance digital fluency and accelerate the adoption of state-of-the-art digital technologies.
- Ensure the ongoing progression and effectiveness of enablement programs in alignment with rapid technological advancements.
- Uphold our champions network within the region and model the integration of technology and Gen AI into daily roles.
- Track adoption progress and execute necessary actions to drive transformative change.
- Adapt and advance initiatives transition from program into sustain phase.
Requirements
- Bachelor's degree in Business Administration, Information Technology, or a related field. A Master's degree is preferred.
- Fluent English conversational skills.
- Proven experience in change management and digital transformation.
- Familiarity with CRM systems and digital enablement tools.
- Experience in tracking and analyzing adoption metrics.
- Strong communication and interpersonal skills.
- Ability to communicate at all levels of organization.
- Ability to lead and influence cross-functional teams.
- Adaptability and flexibility in a rapidly changing environment.
- Strategic thinking and problem-solving abilities.
- High level of emotional intelligence and empathy.
- Strong project management skills.
- Ability to work independently and as part of a team.
- Proactive and results-oriented mindset.
- Ability to Travel (around 1-5 times / year).