Cloud Onboarding Experience Lead

hace 7 días


Xico, México Teradata Group A tiempo completo

Job Title:

Cloud Onboarding Experience Lead

About the Company:

Teradata is a global leader in cloud analytics and data platforms, empowering customers to make better decisions with trusted AI.

Job Summary:

We are seeking a seasoned Product Manager to lead the development of our cloud onboarding experience. As a Cloud Onboarding Experience Lead, you will partner closely with cross-functional stakeholders to define product requirements that address customer pain while providing compelling value.

Responsibilities:

  1. Product Strategy and Vision: Define and execute the product vision for a seamless and efficient cloud onboarding experience, aligning with our overall company strategy.
  2. Customer Experience: Conduct user research and gather feedback to understand customer needs and pain points, designing an optimized onboarding journey to minimize friction and maximize delight.
  3. Product Development: Own and manage priorities and backlogs for several product engineering teams, focusing on business outcomes tied to our cloud product portfolio and strategic initiatives.
  4. Go-to-Market: Collaborate with customer success and cloud support teams to ensure smooth onboarding and adoption, defining and monitoring key performance indicators (KPIs) to refine product vision and execution.

Requirements:

  • 5+ years of progressive post-baccalaureate related work experience in product lifecycle management, cloud native user experiences, and defining cloud infrastructure.
  • 3+ years of experience in Microsoft Azure, Google Cloud, and/or Amazon Web Services (AWS) cloud platforms.
  • Critical thinking and ability to research, prove hypothesis, and sell ideas for strategic direction.
  • Strong analytical, problem-solving, and organizational skills.
  • Able to create solutions that address customer pain, optimize end-to-end customer experience, and anticipate market trends.

What We Offer:

  • $140,000 - $160,000 per year salary based on location and experience.
  • Comprehensive benefits package including medical, dental, and vision insurance.
  • Generous paid time off and holidays.
  • Opportunities for professional growth and development.


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