Reservation Sales Agent

hace 1 día

Baja California Sur, México Marriott International, Inc A tiempo completo

**Job Summary**

We are seeking a skilled Reservation Sales Agent to join our team at Marriott International, Inc. As a key member of our reservations team, you will be responsible for processing all reservation requests, changes, and cancellations received by phone, fax, or mail.

**Key Responsibilities**

  • Process all reservation requests, changes, and cancellations in a timely and efficient manner.
  • Identify guest reservation needs and determine the appropriate room type and rate.
  • Explain guarantee, special rate, and cancellation policies to callers.
  • Accommodate and document special requests.
  • Answer questions about property facilities and services.
  • Follow sales techniques to maximize revenue.
  • Communicate information regarding designated VIP reservations.
  • Input and access data in reservation systems.

**Requirements**

  • High school diploma or equivalent required.
  • Previous experience in reservations or customer service preferred.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment.

**What We Offer**

Marriott International, Inc. is an equal opportunity employer. We offer a competitive salary and benefits package, as well as opportunities for career growth and development.

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