Logistics Support Specialist
hace 3 días
At Hubtek, we are dedicated to fostering the growth and development of our employees. We believe in empowering them with learning experiences and opportunities for professional advancement.
We have been a leading provider of Talent, Technology, and Training services for over four years, committed to delivering exceptional results and unparalleled customer satisfaction.
Our Mission
We strive to become the most innovative and forward-thinking company in our field, constantly seeking new ways to improve our services and better serve our customers.
Job DescriptionThis is a fantastic opportunity to join our team as a Logistics Support Specialist. As a key member of our operations team, you will be responsible for analyzing data and providing logistics information to aid cost-effective, efficient, timely, and high-quality logistics solutions.
Your primary responsibilities will include:
- Providing exceptional customer support for users of our app;
- Offering timely solutions to customer inquiries, technical issues, and general feedback;
- Handling payment-related inquiries and payment issues, and facilitating payment processing;
- Overseeing the drivers' check-in process, optimizing efficiency and reliability;
- Generating reports to enhance overall operational performance.
To succeed in this role, you will need:
- A High School Degree; ideally studies in International Business, Business Administration, Foreign Trade, or Logistics related;
- At least 6 months of experience working in bilingual customer service, bilingual operations, back office, logistics or any other related field;
- Very good English skills (B2+ or higher preferred).
We offer a range of benefits, including:
- A competitive gross salary of $15,000 MXN per month;
- An indefinite term contract;
- The opportunity to work on-site at our office in Mexico City;
- Regular opportunities for professional growth and development.
This is a permanent, full-time position with a regular schedule from Monday to Friday. If you are a motivated and organized individual who is passionate about logistics and customer service, we encourage you to apply. Please note that only candidates who meet the minimum requirements will be considered.
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