Financial Operations Specialist
hace 1 semana
About UPM
UPM is a global leader in the development and production of sustainable and renewable materials. Our mission is to create a future beyond fossils, where we innovate and develop new solutions to meet the needs of a changing world.
About the Role
We are seeking a highly skilled Financial Operations Specialist to join our team in Mexico City. As a key member of our finance team, you will be responsible for delivering Order to Cash services, including collections with customers, and supporting general Working Capital and Accounts Receivable management.
Key Responsibilities
- Deliver Order to Cash services, mainly around collections with customers, and support general Working Capital and Accounts Receivable management.
- Work in close cooperation with our Global Financial Services Teams, the Latin American Sales Team, Customer Service as well as Business Control and will have significant customer exposure.
- Identify and drive continuous quality and efficiency improvement in the Order to Cash processes in the Americas and contribute to a modern and sophisticated Working Capital Management.
- Carry out routine collection of overdue receivables and support in handling escalated collection in cooperation with internal stakeholders, such as Sales and Customer Service, as well as external partners.
- Support the carrying out of customer risk assessment in close co-operation with UPM's Credit Risk Management Team in Helsinki, Finland.
- Support incoming payment allocation and ensure clean balances in Accounts Receivable.
- Learn our systems and become a key user providing invoicing support, troubleshooting, and error management for Billing.
Requirements
- You possess a bachelor's degree or professional qualification in Finance, Accounting, or Business Administration.
- You have familiarity with Latin American tax regulations, specifically Argentina, Chile, and Mexico.
- You have 5+ years collections experience and 2-3 years experience with business-to-business credit.
- You have excellent communication skills with a high English proficiency and feel confident to discuss collection topics with our customers while always maintaining a professional attitude.
- You are a real team player who enjoys working with various different stakeholder groups and persons from across the world.
- You are a solution-oriented analytical thinker with a problem-solving mindset, have good self-leadership skills and can prioritize and organize your tasks according to deadlines and urgency independently.
- You demonstrate high personal and professional integrity.
What We Offer
- A meaningful job – We have an inspiring purpose 'We create a future beyond fossils. Our work is impactful and transformative.
- A caring community – Our community is built on great team spirit and shared commitment. We care about each other and the well-being of our colleagues. We support the work-life balance of all our employees.
- Development opportunities – We offer you great opportunities to learn and grow throughout your career. We are an international, multi-business organization offering plenty of avenues for personal growth.
- Responsible employer - Sustainability is at the core of everything we do. We are committed to ambitious, science-based sustainability targets in all areas from climate change to biodiversity. We foster diversity and inclusivity, offering a work environment in which everyone can be themselves.
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