Technical Support Professional

hace 2 semanas


Guadalajara, Jalisco, México Koch Global Services A tiempo completo

About the Role

Koch Global Services (KGS) offers an exciting opportunity for a skilled Technical Support Specialist to join our team.

Responsibilities

  • Provide technical support to internal users, addressing customer questions and issues.
  • Ensure proper documentation is in place to capture common issue resolutions.
  • Understand functional and technical aspects of key systems.
  • Assist in identifying process improvement opportunities.

Requirements

  • Previous experience in IT Support.
  • Experience communicating with an audience with varying degrees of technical experience.
  • Experience solving complex technical issues at an enterprise level.

What We Offer

KGS provides a dynamic work environment with opportunities to develop technical skills and explore various career paths.

About Koch Global Services

Koch Global Services creates solutions spanning technology, human resources, finance, project management, and more. Our global presence offers employees the opportunity to make a lasting impact.



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