Salesforce Functional Analyst: Delivering Business Solutions with Expertise

hace 2 días


Aguascalientes, Aguascalientes, México Capgemini A tiempo completo

Job Summary


We are seeking an experienced Salesforce Functional Analyst to join our team at Capgemini. As a key member of our implementation projects, you will be responsible for delivering high-quality business solutions that meet the needs of our clients.


About the Role


The successful candidate will have a minimum of 5-7 years' experience in Salesforce implementation projects and a deep understanding of integration capabilities with other systems. Salesforce certifications, such as Certified Administrator or Platform App Builder, are highly desirable.


You will be responsible for gathering requirements, conducting business process analysis, and collaborating with diverse stakeholders to ensure project success. Strong analytical and problem-solving skills, excellent communication and interpersonal skills, and the ability to work under pressure are essential qualities for this role.


Key Responsibilities



  • Requirements gathering and analysis: Collaborate with business users to elicit and document their requirements, ensuring a comprehensive understanding of their needs and objectives.
  • Solution design: Create functional specifications and design documents to outline the proposed solution, ensuring alignment with business requirements.
  • Configuration and customization: Work with system administrators and developers to configure and customize Salesforce according to the agreed-upon solution design.
  • Testing and quality assurance: Define and execute test scenarios to validate that the implemented solution meets business requirements and ensures quality standards are met.
  • User training and support: Conduct user training sessions and create training materials to help end-users adopt and effectively use Salesforce.
  • Collaboration and communication: Maintain effective communication channels with project stakeholders, including business users, developers, and project managers.
  • Continuous improvement: Monitor system performance and user feedback to identify areas for enhancement and optimization, proposing improvements to processes, workflows, or system configurations.

Benefits


As a valued member of our team, you will enjoy a competitive compensation package, including a salary of approximately $85,000 per year, depending on location and experience. You will also benefit from our collaborative environment, which embodies values such as honesty, boldness, trust, freedom, team spirit, modesty, and fun.


Capgemini offers a multicultural organization with over 340,000 professionals worldwide, providing opportunities for growth and development. Our presence in Mexico, with sites in Mexico City, Monterrey, and Aguascalientes, offers a unique blend of local expertise and global reach.


Why Join Us?


At Capgemini, we value our employees and strive to provide a supportive and inclusive environment that enables personal and professional growth. We offer a range of benefits, including a competitive salary, flexible working arrangements, and opportunities for career advancement.


About Capgemini


Capgemini is a global leader in consulting, technology services, and digital transformation. We deliver innovative solutions to our clients across various industries, leveraging our expertise in IT, business consulting, and operations management.


Our Collaborative Business Experience (CBX) approach empowers our teams to work collaboratively, harnessing the power of technology to drive business outcomes. With a strong presence in Mexico and a commitment to social responsibility, we aim to make a positive impact on society while delivering exceptional results for our clients.



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