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Senior Manager, Digital Experience
hace 2 meses
About OpenTable
OpenTable is a leading provider of online restaurant reservations and table management solutions. With a strong presence in the hospitality industry, we empower restaurants to attract guests, manage capacity, and improve operations.
About the Role
We are seeking a highly experienced Senior Manager of Digital Experience to drive our B2B digital strategy forward. The ideal candidate will have a strong background in SEO strategy development, UX design, and traffic-to-MQL conversion optimization.
Key Responsibilities
- Develop and implement comprehensive SEO strategies to increase organic search traffic and rankings for our 13 B2B websites globally.
- Oversee the design and user experience of our website to ensure it is user-friendly, engaging, and optimized for traffic-to-MQL conversion.
- Analyze website performance data and user behavior to identify opportunities for improvement.
- Lead A/B testing initiatives to optimize website elements and enhance user experience, leading to conversion rate improvement.
- Collaborate with content creators to ensure all website content is SEO-focused to improve organic traffic month-over-month.
- Manage the development and implementation of new website features and functionalities.
- Monitor and report on weekly website performance metrics, providing insights and recommendations to senior leadership.
- Stay up-to-date with the latest SEO, UX, and conversion optimization trends and standard processes.
- Mentor and develop a team of developers and a SEO specialist.
Requirements
- 8+ years of experience in website management, with a strong focus on SEO, UX, and conversion optimization.
- SaaS or technology roles are strongly preferred.
- 4+ years managing a WordPress site.
- Deep understanding of SEO standard methodologies and tools, such as Google Analytics and SEMrush.
- Expertise in A/B testing and conversion rate optimization strategies, including experience with A/B testing tools such as VWO or Optimizely.
- Experience managing website development projects, including working with developers and designers.
- Strong project management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
- Proficiency with managing an online chatbot to funnel leads to the correct pages and capture incremental MQLs.
- Experience leading a direct team and large-scale cross-functional projects.
- A proactive, innovative approach and the ability to stay ahead of industry trends.
- Outcome driven with a track record of identifying traffic growth opportunities and accelerating impact.
Benefits
- OpenTable provides Mexican Social Security (IMSS)
- Christmas Bonus - 30 days
- Paid Time Off - 20 days a year
- Bereavement Leave - 3 days
- Marriage leave - 3 days
- Dental Insurance & Life Insurance
- Major Medical Insurance