Business Support Controller Industry

hace 1 semana


Ciudad de México, Ciudad de México Michelin A tiempo completo
Job Summary

We are seeking a highly skilled Business Support Controller Industry to join our team at Michelin. As a key member of our Corporate & Business Services department, you will play a critical role in assisting business entities and collaborating with operational partners to drive business growth and improvement.

Key Responsibilities
  1. Fulfillment of Service Level Agreement (SLA / OLA) obligations, including portfolio management, report development, and data analysis.
  2. Participation in projects to improve processes and promote standardization of methods and procedures.
  3. Business continuity planning and support, including progress facility, quality guarantee, and training.
  4. Monthly closing and data processing, ensuring accurate and timely delivery of results.
  5. Indicator analysis and corrective actions, including variance analysis and root cause identification.
  6. Level of Service with plants, including quality review and SLA/OLA definitions.
  7. Respect of Doc de Base and Internal Control policy, including support for BPC and plant teams.
  8. Guarantee of good referential process and data quality.
  9. Continuity plan of the team, including WI and procedure updates.
  10. Forecast process support and First Level Analysis.
  11. Leadership or participation in projects to improve processes.
About Michelin

Michelin is a company committed to Human Rights and Diversity and Inclusion, promoting a culture of equity and respect. We value our employees and strive to create a work environment where everyone can bring their true self to work.



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