IT Operations Specialist

hace 2 días


Ciudad de México, Ciudad de México D-ploy GmbH A tiempo completo

D-ploy GmbH is a leading IT and Engineering Solutions company with a strong presence in the EMEA region and the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients.

We are seeking a highly skilled and versatile IT professional to take on a dual role involving Operations Support Services (OSS) and TechOps / Application Management. The ideal candidate will dedicate 50% of their time to OSS activities and the other 50% to application management and technical operations, ensuring a balance between maintaining the infrastructure and supporting business-critical applications.

Key Responsibilities:
  • Application Management (50%): Ensure compliance with GxP regulations in the IT context, including Computer System Validation (CSV) and other e-compliance requirements. Provide ongoing support, maintenance, and lifecycle management for local business applications. Troubleshoot and resolve application issues, ensuring minimal downtime and smooth operations.
  • Technical Operations & Infrastructure (50%): Provide on-the-ground support for IT infrastructure, including operating systems, Windows environments, network connectivity, and basic hardware maintenance. Assist in managing and supporting the local datacenter, communication room, and video conferencing facilities, ensuring operational readiness and uptime.

Requirements:

  • Experience: Proven experience in application management, especially in GxP, CSV, and e-compliance within an IT context. Previous experience supporting IT infrastructure, including O.S., Windows, networking, and hardware maintenance.
  • Skills: Strong troubleshooting and problem-solving skills in both application and infrastructure contexts. Proficient in both Spanish and English for effective communication across teams.

Benefits:

  • Broad range of activities, tasks, and projects
  • Flexible working conditions
  • Minimum 5 weeks of vacation
  • Paid sick days
  • Meal vouchers
  • Vouchers (B-day voucher, wedding, and new born surprise)
  • Contributions to wellness programs (multisport card)
  • Fishing for Friends program – our referral program
  • Refreshments in the D-ploy GmbH office
  • Further development and professional advancement
  • Friendly and international working environment
  • Company-sponsored events
  • Competitive salary and various benefits

Are you an IT professional looking for a challenging and rewarding role? We encourage you to apply for this exciting opportunity.


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