Operations Specialist
hace 3 días
This is an exciting opportunity to join Citibank as an Operations Specialist, supporting our day-to-day operations and ensuring seamless customer service delivery.
As an Operations Specialist, you will be responsible for providing support services including record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team.
You will serve as a liaison between operations staff, relationship managers, project managers, custodians and clients, working collaboratively to drive business growth and success.
The overall objective of this role is to provide high-quality operations support in alignment with Citi's operations support infrastructure and processes.
Responsibilities- Resolve customer inquiries and escalate complex issues efficiently, providing exceptional customer service to Citi's clients
- Identify opportunities to offer value-added products and services while adhering to strict laws and regulations governing Telesales
- Communicate daily with management on productivity, quality, availability, Management Information System (MIS) indicators, and provide written and oral communications to supported business areas for approval of correct financial entries and resolution of incorrect entries
- Facilitate training based on needs of staff within the department and assist with answering staff questions within Disputes, as needed
- Support an expansive and diverse array of products and services
- Assist with ongoing Lean and process improvement projects
- Resolve complex problems based on best practice/precedence, escalating as needed
- 2-4 years of relevant experience
- Proficient in Microsoft Office
- Comprehensive knowledge of Dispute process
- Ability to work unsupervised and apply problem-solving capabilities
- Ability to work occasional weekends to support Pega releases and COB testing
- Working knowledge of Pega and/or G36 functionality, Continuity of Business (CoB) testing, and creating and resolving Trust Receipts (TR's)
- Demonstrated analytical skills and mathematical knowledge
- Consistently demonstrates clear and concise written and verbal communication skills
$65,000-$85,000 per year, depending on location and experience
Location:This position can be based in various locations worldwide, including New York, London, Hong Kong, or other major cities
-
Ad Operations Specialist
hace 1 mes
Ciudad de México, Ciudad de México Seedtag A tiempo completoAd Operations SpecialistWe are seeking a highly skilled Ad Operations Specialist to join our team at Seedtag. As an Ad Operations Specialist, you will be responsible for setting up and optimizing advertising campaigns with different KPIs, creating programmatic deals, and coordinating with the internal team to ensure campaign activation on time.Setting up and...
-
Facilities Operations Specialist
hace 3 semanas
Ciudad de México, Ciudad de México Spin Master Ltd A tiempo completoAbout the RoleWe are seeking an experienced Facilities Operations Specialist to join our team at Spin Master Ltd. This is a fantastic opportunity for someone who is passionate about ensuring seamless operations and providing a safe and healthy work environment.
-
Financial Operations Specialist
hace 4 semanas
Ciudad de México, Ciudad de México Nielsen A tiempo completoWe are seeking a skilled and detail-oriented professional to manage billing and revenue operations for one of the Nielsen business units. As a Financial Operations Specialist, you will play a significant role in ensuring timely and accurate billing for our clients across North America and Europe.Key Responsibilities:
-
Skilled Operations Specialist
hace 2 semanas
Ciudad de México, Ciudad de México Nutreco A tiempo completoAbout the RoleWe are seeking an experienced Skilled Operations Specialist to join our team in a key role that involves supporting and executing operational activities/processes.
-
Financial Operations Specialist
hace 2 semanas
Ciudad de México, Ciudad de México Eastman A tiempo completoJob OverviewWe are seeking a highly skilled Financial Operations Specialist to join our team at Eastman. This role will play a critical part in ensuring the smooth operation of our financial processes, including accounts payable and expense management.
-
Senior Financial Operations Specialist
hace 3 semanas
Ciudad de México, Ciudad de México Thermo Fisher Scientific A tiempo completoJob SummaryWe are seeking an experienced Senior Financial Operations Specialist to join our team at Thermo Fisher Scientific Inc. in Mexico. This role will be responsible for leading financial operations and ensuring compliance with local laws and regulations.
-
Global Operations Specialist
hace 3 semanas
Ciudad de México, Ciudad de México Stripe A tiempo completoJob OverviewWe are seeking a highly skilled Global Operations Specialist to join our team at Stripe. In this role, you will be responsible for delivering exceptional user experiences through social media support, resolving escalated issues, and identifying opportunities to improve the Stripe experience.
-
K9 Operations Specialist
hace 4 semanas
Ciudad de México, Ciudad de México SGI Global, LLC A tiempo completoJob Title: K9 Operations SpecialistSGI Global LLC is seeking a highly skilled K9 Operations Specialist to support the Department of State, Bureau of International Narcotics and Law Enforcement Affairs (INL) in Mexico City, Mexico. The selected candidate will provide professional and administrative support services to work with the U.S. Foreign Assistance...
-
UX Operations Specialist
hace 3 semanas
Ciudad de México, Ciudad de México Upwork A tiempo completoJob OverviewWe are seeking a skilled UX Operations Specialist to join our team at Upwork, where you will play a critical role in managing UX and UX research tools. As the ideal candidate, you will have experience in tool administration, project management, and collaboration across teams.
-
Fraud Operations Specialist
hace 4 semanas
Ciudad de México, Ciudad de México Citigroup Inc. A tiempo completoFraud Operations SpecialistCiti is seeking a Fraud Operations Specialist to join our team. This role plays a critical part in minimizing the impact of fraud and ensuring that our operations are efficient and secure.About the Role:We are looking for an experienced professional with a strong background in fraud management and analysis.As a Fraud Operations...
-
Security Operations Specialist
hace 2 meses
Ciudad de México, Ciudad de México Nuvit Service A tiempo completoJob Title: Security Operations SpecialistDescription:Nuvit Service is seeking a highly motivated and experienced Security Operations Specialist to join our team. As a Security Operations Specialist, you will be responsible for responding to detected attacks reactively through the analysis of a system's behavior and proactively searching, detecting, and...
-
Housekeeping Operations Specialist
hace 3 semanas
Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completoAbout the JobWe are seeking a highly skilled Housekeeping Operations Specialist to join our team at Four Points by Sheraton Cancun Centro. As a key member of our housekeeping team, you will be responsible for maintaining the appearance and cleanliness of our hotel, ensuring that every guest has an exceptional experience.
-
Logistics Operations Support Specialist
hace 2 días
Ciudad de México, Ciudad de México Fedex Express Lac A tiempo completoJob OverviewFedEx Express Latin America and Caribbean Division is a world-class company seeking an experienced Logistics Operations Support Specialist to join our team.
-
System Operations Specialist
hace 3 semanas
Ciudad de México, Ciudad de México 1210 Kyndryl Mexico S. de R.L. de C.V. A tiempo completoAt Kyndryl, we strive to be the leader in mission-critical technology systems. About Our TeamWe design, build, manage and modernize complex systems that shape our daily lives.The Role: System Operations SpecialistThis role is key to our success as you will have the opportunity to work with cutting-edge technology, supervise intricate networks, and operate...
-
Tour Desk Operations Specialist
hace 4 semanas
Ciudad de México, Ciudad de México Mvw A tiempo completoAbout MvwMvw is a dynamic company that prides itself on delivering exceptional customer experiences. We are seeking a highly skilled Tour Desk Operations Specialist to join our team.
-
Operations Management Specialist
hace 3 semanas
Ciudad de México, Ciudad de México Michael Page A tiempo completoCompany OverviewMichael Page partners with clients to drive innovation in the field of vendor operations. By leveraging market trends and best practices, our clients can enhance their reach, foster loyalty, and increase revenue.SalaryWe offer an attractive salary in line with industry standards, estimated at $80,000 - $110,000 per year, depending on location...
-
Operations Support Specialist
hace 4 semanas
Ciudad de México, Ciudad de México Indie Campers A tiempo completoIndie Campers Operations Support Agent RoleWe are looking for a highly skilled and motivated Operations Support Specialist to join our team at Indie Campers. As an Operations Support Specialist, you will be responsible for engaging with our internal operational teams across the United States, Canada, Australia, and New Zealand.Your primary duties will...
-
Financial Operations Specialist
hace 1 mes
Ciudad de México, Ciudad de México Avantor A tiempo completoThe Opportunity: Avantor is seeking a skilled Financial Operations Specialist to perform daily accounting activities, record and report revenues, cost of sales, operating expenses, assets, liabilities, and intercompany transactions. The ideal candidate will have 4-6 years of experience in accounting, payroll, and finance activities, with a strong...
-
Senior Operations Support Specialist
hace 2 semanas
Ciudad de México, Ciudad de México 09516 Banco Nacional de Mexico, S.A., integrante del Grupo Financiero Banamex A tiempo completoJob OverviewThe Senior Operations Support Specialist will play a key role in leading a team of 7-8 individuals responsible for managing a portfolio of accounts receivable, primarily focused on mortgage and small business clients.
-
Canine Operations Specialist
hace 3 semanas
Ciudad de México, Ciudad de México SGI Global, LLC A tiempo completoSGI Global LLC seeks a highly skilled Canine Operations Specialist to support the Department of State, Bureau of International Narcotics and Law Enforcement Affairs (INL) in Mexico City. About this roleThis position is an exciting opportunity to work with the U.S. Foreign Assistance Program to Mexico, providing professional and administrative support...