Career Advancement Specialist

hace 2 meses


Ciudad de México, Ciudad de México TeleTech Holdings, Inc. A tiempo completo
About the Role:

As a Process Improvement Consultant at TTEC, you will be responsible for leading globally spanned and client-facing process improvement initiatives. This will involve working directly with clients to identify areas for improvement and implementing solutions that result in world-class customer solutions.

You will work closely with cross-functional teams to develop and maintain reports that enable the management of continuous performance improvement and operational excellence. Additionally, you will communicate ongoing project performance with management at various levels of the organization and participate in the planning and development of client-facing presentations.

A successful candidate will have a certification as Lean and/or Six Sigma Black Belt and experience in process improvement methodology. They will also have experience managing cross-functional teams and leading global improvement initiatives.

What You Bring to the Role:
  • A college degree or equivalent experience.
  • Certification as Lean and/or Six Sigma Black Belt.
  • Experience in process improvement methodology.
  • Experience managing cross-functional teams and leading global improvement initiatives.


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