Cloud Data Technical Solutions Specialist
hace 2 semanas
We are the Customer Company, inspiring the future of business with AI, data, and CRM. Our core values guide us to empower companies across every industry to connect with customers in a new way.
Our mission is to make businesses successful by delivering exceptional customer experiences.
Your Impact - Responsibilities- Develop and maintain technical expertise in Salesforce Data Cloud.
- Demonstrate exceptional analytical, troubleshooting, and problem-solving skills.
- Provide feature explanations and best practices.
- Manage customer expectations and experience to maximize satisfaction.
- Maintain and participate in job-related training activities.
- Research, document, and prioritize customer issues, leveraging internal tools and escalation teams as necessary.
- Fluent proficiency in Spanish or Portuguese.
- Big Data experience.
- Experience with Database concepts, Data management (RDBMS), and SQL.
- Customer Support or Service experience in a customer-facing role.
- Splunk data source recognition and analysis.
As a Data Cloud Support Engineer at Salesforce, you can expect a competitive salary of $80,000 per year, along with a range of benefits including health insurance, retirement plans, and opportunities for professional growth.
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