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Service Center Director
hace 2 semanas
The Business & Operations Director for the Service Center plays a pivotal role in shaping the service center's operational excellence and performance. This strategic leader oversees all aspects of service center operations, focusing on achieving world-class standards through efficient processes, superior customer satisfaction, and unwavering commitment to regulatory compliance.
Main Responsibilities- Develop and implement strategies to enhance operational efficiency and customer satisfaction.
- Oversee the execution of processes, procedures, and manufacturing steps to meet or exceed customer expectations.
- Manage the Service Center's financial performance to ensure alignment with business objectives.
- Foster a culture of continuous improvement, encouraging teamwork and collaboration to drive process enhancements.
- Lead by example, setting high standards for organizational performance and adhering to regulatory requirements.
- Build and maintain a skilled team, ensuring they have the necessary resources and training to excel in their roles.
- Establish and enforce quality, safety, and material policies to safeguard the company's reputation and interests.
- Identify and address potential risks, taking proactive measures to mitigate their impact.
