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hace 2 meses
Svitla Systems Inc. is seeking a highly skilled Senior Business Analyst to join our team in Mexico. As a Senior Business Analyst, you will play a critical role in understanding business needs and analyzing, validating, and documenting business and system requirements to identify opportunities for improvement.
Key Responsibilities- Analyze current business processes, workflows, and procedures to identify areas for improvement.
- Develop and implement optimized processes and procedures to enhance efficiency, productivity, and customer satisfaction.
- Collaborate with stakeholders to design and execute process improvement initiatives aligned with project goals.
- Conduct thorough data analysis and process mapping to identify obstacles, inefficiencies, and opportunities for improvement.
- Collaborate with cross-functional teams to implement process changes, ensuring smooth transitions and minimal disruption to operations.
- Communicate with the project team and project sponsor to ensure alignment on proposed changes.
- Create process documentation and guidelines, including standard operating procedures and workflow diagrams.
- Provide training and support to team members on new processes and best practices.
- 4-5+ years of experience in business process analysis and project management.
- Experience working in a pharmaceutical company (preferred).
- Self-starter with the ability to work independently.
- Familiarity with process mapping and modeling techniques.
- Strong analytical skills with the ability to collect, study, and interpret complex data.
- Ability to manage and perform multiple complex tasks as part of the daily work assignment.
- Ability to work with individuals at all levels within and outside the team.
- Proficiency in Microsoft Office suite, including Excel, PowerPoint, and Visio.
- Strong communication and presentation skills to effectively communicate process changes and recommendations to stakeholders at all levels.
- A sense of urgency, confidence, and ability to work with multiple teams and cross-collaboratively.
- Excellent written, verbal, and interpersonal communication skills in English.
- Bachelor's degree.
- Work with a global trusted IT solutions company.
- US and EU projects based on advanced technologies.
- Legal IMSS contract and competitive compensation.
- Annual performance appraisals.
- Flexibility in workspace, either remote or in our welcoming office.
- Remote work financial support.
- Comprehensive medical insurance including family.
- Life insurance, maternity policy, family days off.
- Christmas Bonus in the amount of 30 days' salary.
- Bonuses for recommendations of new employees.
- Bonuses for article writing, public talks, other activities.
- 15 vacation days, 25% vacations bonus, 11 national holidays.
- English lessons and education with Udemy.
- Free webinars, meetups and conferences organized by Svitla.
- Monthly Pantry Vouchers, free office snacks, and drinks.
- Fun corporate online/offline celebrations and activities.
- Awesome team, friendly and supportive community.
