Operations Manager

hace 2 semanas


Xico, México Marriott International, Inc A tiempo completo

**Job Overview**

As an Operations Manager at Marriott International, Inc., you will play a crucial role in ensuring the smooth operation of our hotel's departments, including Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary, and Engineering/Maintenance.

**Key Responsibilities**

  • Assist in the execution of all hotel operations and manage staff to achieve guest satisfaction and maximize financial performance.
  • Lead specific teams to meet or exceed property goals and ensure standards and procedures are followed.
  • Conduct regular quality audits with the GM and RD to identify areas for improvement.
  • Develop and implement effective strategies to boost employee and guest satisfaction.
  • Ensure a viable key control program is in place and review financial statements to measure productivity and goal achievement.

**Requirements**

  • High school diploma or GED; 4 years of experience in guest services, front desk, housekeeping, or a related field.
  • Or, 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major; 2 years of experience in guest services, front desk, housekeeping, or a related field.

**Why Join Our Team?**

As a member of the Marriott International team, you'll have the opportunity to grow your career and develop your skills in a dynamic and supportive environment. You'll be part of a global company that values diversity, inclusion, and employee satisfaction.


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