Operations Manager
hace 2 semanas
**Job Overview**
As an Operations Manager at Marriott International, Inc., you will play a crucial role in ensuring the smooth operation of our hotel's departments, including Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary, and Engineering/Maintenance.
**Key Responsibilities**
- Assist in the execution of all hotel operations and manage staff to achieve guest satisfaction and maximize financial performance.
- Lead specific teams to meet or exceed property goals and ensure standards and procedures are followed.
- Conduct regular quality audits with the GM and RD to identify areas for improvement.
- Develop and implement effective strategies to boost employee and guest satisfaction.
- Ensure a viable key control program is in place and review financial statements to measure productivity and goal achievement.
**Requirements**
- High school diploma or GED; 4 years of experience in guest services, front desk, housekeeping, or a related field.
- Or, 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major; 2 years of experience in guest services, front desk, housekeeping, or a related field.
**Why Join Our Team?**
As a member of the Marriott International team, you'll have the opportunity to grow your career and develop your skills in a dynamic and supportive environment. You'll be part of a global company that values diversity, inclusion, and employee satisfaction.
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