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Social Media Engagement Specialist

hace 1 mes

Ciudad de México, Ciudad de México Hootsuite A tiempo completo
Unlock Your Potential with Hootsuite

At Hootsuite, we're passionate about empowering businesses to succeed in the ever-evolving world of social media.

About Our Team

We're a dynamic team of professionals dedicated to helping our clients achieve their goals through effective social media strategies.

Job Summary

We're seeking an exceptional Social Media Engagement Specialist to join our team. As a key member of our customer support team, you will be responsible for providing top-notch support to our clients and ensuring their success on social media.

Key Responsibilities
  • Provide timely and effective support to clients via phone, email, and chat.
  • Assist clients in setting up and managing their social media accounts.
  • Help clients develop and implement social media strategies that align with their business goals.
  • Monitor and report on client engagement metrics, providing actionable insights to improve their social media presence.
Requirements

To succeed in this role, you'll need:

  • A strong understanding of social media platforms and their capabilities.
  • Excellent communication and problem-solving skills.
  • The ability to work independently and as part of a team.
  • Proficiency in using social media management tools.
What We Offer

As a Social Media Engagement Specialist at Hootsuite, you can expect:

  • A competitive salary range of $45,000 - $65,000 per year, depending on experience.
  • Ongoing training and professional development opportunities.
  • A collaborative and dynamic work environment.
  • The chance to work with a diverse range of clients and help them achieve their social media goals.
Location

This role is based in Mexico City, Mexico.