Digital Community Experience Specialist
hace 1 mes
Salary: $65,000 - $80,000 per year
About Axented:Axented is a dynamic company seeking a skilled Digital Community Experience Specialist to develop and manage our online community.
Key Responsibilities:- Community Engagement: Develop and execute engagement plans to build an active and engaged community of users, advocates, and influencers.
- Social Media Management: Monitor and manage all social media platforms and online forums to ensure customer queries are responded to in a timely and professional manner.
- Community Management: Manage online community groups and forums to ensure a positive and supportive environment.
- Content Creation: Create and curate engaging content for social media platforms, including blog posts, videos, and graphics.
- Event Planning: Plan and organize offline community events and meetups.
- Analytics and Reporting: Analyze and report on community engagement metrics and provide insights and recommendations for improvement.
- Bachelor's degree in Marketing, Communications, or related field.
- Minimum of 2 years of experience in social media management, community management, or customer relations.
- Excellent communication, interpersonal, and relationship-building skills.
- Strong understanding of social media platforms and trends.
- Highly organized with the ability to prioritize and multitask.
- Creative and strategic thinker with the ability to identify and capitalize on opportunities.
- Experience in content creation and curation.
- Passionate about fostering a positive and engaged community.
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