Digital Community Experience Specialist

hace 1 mes


Ciudad de México, Ciudad de México Axented A tiempo completo
Job Title: Digital Community Experience Specialist

Salary: $65,000 - $80,000 per year

About Axented:

Axented is a dynamic company seeking a skilled Digital Community Experience Specialist to develop and manage our online community.

Key Responsibilities:
  • Community Engagement: Develop and execute engagement plans to build an active and engaged community of users, advocates, and influencers.
  • Social Media Management: Monitor and manage all social media platforms and online forums to ensure customer queries are responded to in a timely and professional manner.
  • Community Management: Manage online community groups and forums to ensure a positive and supportive environment.
  • Content Creation: Create and curate engaging content for social media platforms, including blog posts, videos, and graphics.
  • Event Planning: Plan and organize offline community events and meetups.
  • Analytics and Reporting: Analyze and report on community engagement metrics and provide insights and recommendations for improvement.
Requirements:
  • Bachelor's degree in Marketing, Communications, or related field.
  • Minimum of 2 years of experience in social media management, community management, or customer relations.
  • Excellent communication, interpersonal, and relationship-building skills.
  • Strong understanding of social media platforms and trends.
  • Highly organized with the ability to prioritize and multitask.
  • Creative and strategic thinker with the ability to identify and capitalize on opportunities.
  • Experience in content creation and curation.
  • Passionate about fostering a positive and engaged community.


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