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Dairy Technical Service Representative

hace 2 meses


Xico, México Iff A tiempo completo
Job Description

We are seeking a highly skilled Dairy Technical Service Representative to join our team at IFF. This role is responsible for providing technical support to customers through on-site and virtual engagements related to product/plant troubleshooting, technical trainings, new concept presentations, and other technical support.

Key Responsibilities:
  • Provide technical support to troubleshoot issues, either virtually or on-site.
  • Deliver technical trainings covering our products and manufacturing processes to customers.
  • Commercialize new solutions and support plant trials.
  • Coordinate with the C&D team to provide analytical and lab support.
  • Promote product lines in conjunction with the Commercial team, articulating the value proposition to customers.
  • Identify key target accounts and work with the Commercial team to develop a plan to engage and win.
  • Identify and develop new opportunities with customers.
  • Promote the IFF portfolio with an emphasis on Stabilizers, Ingredients, and Flavors.
  • Achieve sales revenue and gross profit targets for the business units.
  • Work closely with Business Units to develop short and long-term strategies to achieve sales growth.
Requirements:
  • 10+ years of technical experience with ingredients.
  • Solid business and commercial acumen.
  • Ability to collaborate with others and perform well in complex cross-functional teams.
  • Self-motivated and able to work in a dynamic environment.
  • Strong organizational skills and ability to prioritize in a dynamic environment.

We value diversity and inclusion at IFF and strive to create an inclusive workplace where each colleague can bring their authentic self to work. If you are a motivated and experienced professional looking for a new challenge, please submit your application.