Business Operations Manager

hace 1 día


Xico, México Dripshop A tiempo completo

About Dripshop

Dripshop is a leading social commerce platform that enables creators, resellers, and brands to sell products safely and seamlessly on its marketplace and social media platforms. With a strong focus on innovation and customer satisfaction, Dripshop has generated tens of millions in income since its launch.

Our Values

We are committed to being:

  • Seller-first: We prioritize the needs and success of our sellers.
  • Customer-obsessed: We strive to deliver exceptional customer experiences.
  • Engaged with our community: We build strong relationships with our users and stakeholders.
  • Radically owned: We empower our team members to take ownership and make decisions.
  • Candid: We value open and honest communication.
  • Excellent: We strive for excellence in everything we do.
  • Optimistic: We focus on finding solutions and making a positive impact.

Job Overview

We are seeking a highly skilled Business Operations Manager to join our team. As a key member of our operations team, you will work cross-functionally on high-impact projects, driving growth and efficiency across various functions, including category expansion, finance, and product.

Responsibilities

  • Lead cross-functional projects: You will oversee projects that scale functions and capabilities, ensuring alignment with business objectives.
  • Define and measure KPIs: You will establish and track key performance indicators to drive efficiency and transparency in processes.
  • Drive efficiency and transparency: You will identify areas for improvement and implement changes to enhance operational efficiency.
  • Align roles and personnel: You will ensure that roles and personnel are aligned with business objectives, driving growth and success.
  • Spin-up new initiatives: You will develop and implement new initiatives to drive growth and expansion.

Requirements

  • 8-10 years of overall work experience: You should have a strong background in business operations, with a focus on management consulting.
  • 2 years of management consulting experience: You should have experience working with top-tier consulting firms, such as Bain, McKinsey, or BCG.
  • Fluent English: You should be proficient in English, with excellent communication and writing skills.
  • Fast-growing marketplace experience: You should have experience working in a fast-growing marketplace, with a focus on operations and growth.
  • Technical start-up experience: You should have experience working in a tech start-up, preferably in e-commerce, marketplaces, or content.
  • US hours and US colleagues: You should be able to work US hours and collaborate with US colleagues.

Benefits

  • Competitive compensation: You will receive a competitive salary and benefits package.
  • Competitive equity: You will have the opportunity to participate in our equity program.
  • Drip credits: You will receive Drip credits, which can be used to purchase products on our platform.
  • Flexible PTO: You will have access to flexible paid time off.
  • Health, dental, and vision insurance: You will receive comprehensive health insurance benefits.


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