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Industry Expert

hace 2 meses


Ciudad de México, Ciudad de México Ntt Data A tiempo completo
Project Manager / Business Analyst Hybrid

We are seeking a highly skilled Industry Expert to lead initiatives and drive maximum performance in our Mexico-based team.

Key Responsibilities:

  • Establish and maintain processes for managing scope, setting quality and performance standards, and assessing risks.
  • Develop and maintain relationships with Cox employees, third-party resources, and vendors to collaborate on delivering work.
  • Report project outcomes and/or risks to management channels and escalate issues as necessary.

Requirements:

  • Experience in customer service / customer care technologies (support tools)
  • Four or more years of project management experience
  • Some experience as a business analyst or product owner in an agile environment
  • Strong attention to deadlines and budgetary guidelines
  • Proven success working with all levels of management
  • Strong written and verbal communication skills
  • Excellent presentation skills

About NTT DATA Services

NTT DATA Services is an equal opportunity employer and considers all applicants without regard to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law.