Research Operations Coordinator

hace 2 meses


Xico, México Etsy A tiempo completo
Job Description

At Etsy, we're passionate about enabling our researchers to produce high-quality insights that drive business decisions. To support this mission, we're seeking a Research Operations Coordinator to join our growing team.

The Research Operations team plays a critical role in streamlining research team processes and communications, managing research tools and vendor relationships, and enabling the research team to deliver impactful insights at scale.

Responsibilities
  1. Coordinating the recruiting and screening of participants for research studies
  2. Understanding recruit needs and drafting tailored screeners
  3. Recruiting customers from our research participant database
  4. Managing research participant schedules and communications with researchers and partner teams
  5. Coordinating day-of logistics for research days
  6. Tracking and managing research operational items (e.g. NDAs, gift cards, facilities requests)

Requirements

  • Experience as a coordinator, project manager, or a background in operations, supporting teams, and/or developing relationships
  • Track record of being organized, detail-oriented, and delivering results in a highly efficient way
  • Interest in identifying workflow inefficiencies and optimizing or improving processes and operations
  • Familiarity with screener design and survey writing

As a Research Operations Coordinator at Etsy, you'll have the opportunity to work closely with our research team to deliver high-quality insights that drive business decisions. If you're passionate about operations and research, we encourage you to apply for this exciting role.



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