Implementation Associate
hace 4 semanas
We are seeking a highly motivated and detail-oriented Implementation Associate to join our team at Element Fleet Management Corp. As an Implementation Associate, you will play a critical role in supporting our Project Managers with tactical tasks, ensuring seamless implementation of our fleet management solutions.
Key Responsibilities- Support Project Managers with tactical tasks, including uploading inventory, triggering materials, drafting and sending communications, and requesting contact loads.
- Clean, validate, and upload client inventory files.
- Draft, validate, and send communications and materials.
- Gather, validate, and load contact information for drivers.
- Trigger customer access to platforms, including Service Cloud cases and AVIS reservations.
- Respond to RFPs and identify and implement process improvement opportunities related to the implementation process.
- Bachelor's degree or equivalent business experience.
- 1-3 years of business experience in the leasing industry, financial services, operations, or customer service.
- English language proficiency (B2 level).
- Strong PC proficiency, including Microsoft Office (Word, Excel, PowerPoint, Outlook).
- Strong data entry and typing skills.
- Strong organization skills, with the ability to prioritize tasks.
- Ability to identify and ask probing questions, gather data, and identify options/solutions to a problem or issue.
- Ability to implement and adapt to change effectively.
- Strong communication skills, both written and oral.
- Excellent customer service and relationship skills.
- Demonstrated ability to build and foster teamwork and relationships.
- A culture of innovation, empowerment, decision-making, and accountability.
- Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness.
- Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays).
Element Fleet Management Corp. and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, gender identity, age, sex, sexual orientation, disability, national origin, Aboriginal/Native American status, protected veterans' status, or any other legally-protected factors.
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