Healthcare Operations Manager

hace 2 semanas


Ciudad de México, Ciudad de México Ecaresoft Inc. A tiempo completo

We're seeking a seasoned Healthcare Operations Manager to spearhead our customer success initiatives.

As a key member of our interdisciplinary team, you will leverage your expertise in initiative, organization, and business acumen to drive growth and satisfaction among our enterprise customers.

Key responsibilities include:

  • Leading implementation projects with our customers, focusing on training, configuration, and change management
  • Providing top-notch customer support and user onboarding experiences
  • Managing customer renewals and mitigating churn
  • Understanding our customers' 'Jobs To Be Done' and working with them to achieve their objectives

To succeed in this role, you must be a highly organized and disciplined individual with a proven track record of managing teams and meeting deadlines. Strong written and oral communication skills, proficiency with technology, and a high energy level are essential.

We're a fast-growing software company passionate about creating transformative products for the healthcare industry. If you're interested in this opportunity, please submit your cover letter, resume, and a brief explanation of why you're a great fit for our team.

We're a results-oriented organization that values hard work, innovation, and teamwork. If you're a motivated and dedicated professional looking to make a meaningful impact in healthcare, we encourage you to apply.



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